Information during your stay
Arrival, departure, practical advice and help from the letting agent.
Practical information for Lobster from Dorset & Devon Holiday Cottages. Keep your private booking and arrival messages handy for personal arrangements and access details.
Check-in from 4pm
The housekeeper may contact you if the apartment is ready earlier.
Check-out by 10am
Please allow time for the apartment to be prepared for the next guests.
Arrival & keys
Lobster · Apartment 3, Bay Apartments
Marine Parade, Lyme Regis, DT7 3JQ
what3words: ///putts.dreams.ribcage
The entrance to Bay Apartments is to the left of Tom’s Restaurant on Marine Parade. Lobster is Apartment 3, on the first floor.
Follow the private arrival instructions sent by the letting agent to collect your keys and gain entry. Keep keys secure when you go out, especially when visiting the beach.
Parking & unloading
There is no on-site parking at Bay Apartments.
Vehicle access to the lower level of Marine Parade is via Cobb Gate car park, by the clock tower at the foot of Broad Street. Access is narrow and turning can be difficult, particularly when other vehicles are present. Time is limited: use this access for unloading only and follow local signs and restrictions.
Marine Parade can also be reached on foot from the bottom of Cobb Road and via Langmoor Gardens.
Local parking information ↗Rubbish & recycling
The bin area is at the rear of Bay Apartments. Reach it from the top level of the building through the door to the garden area at the rear. It is not on the same level as Marine Parade at the front. Use the bin marked Apartment 3.
Bin location and waste information ↗Questions or problems during your stay?
Contact Dorset & Devon Holiday Cottages if you need help. Please report problems, spills or breakages promptly so the team has a chance to put things right during your holiday.
Dorset & Devon Holiday Cottages
Office hours: Monday to Saturday, 9am–5.30pm.
Call 07312 254002Message the agent on WhatsApp ↗Email the letting agentAgent’s contact page ↗Urgent property problems outside office hours
The agent’s stay notes advise calling the main number to hear the on-call contact details. Use the out-of-hours service for urgent property problems; routine enquiries can wait until the next working day.
For an emergency requiring police, fire, ambulance or coastguard, call 999. Emergency and local health contacts ↗
Before you leave
- Please vacate by 10am so the housekeeper has time to prepare for the next guests.
- If possible, strip the beds that have been used.
- Bag rubbish and unwanted food and take it to the designated bin.
- Do not leave food in the apartment.
- Wash and dry dishes and put them away, or load the dishwasher and start it before leaving.
- Return keys according to your private departure instructions.
- Leave the apartment clean and tidy. Please refer to your booking terms for any additional cleaning charges.
An extension to check-out is not guaranteed. Arrange any request directly with the housekeeper or letting agent.
Dishwasher guide ↗ · Where to take rubbish ↗ · Booking terms ↗